Covid-19-rules

T: +49 (0) 8823 18-0

Covid Safety Protocols

General

The protection of your health and safety remains of utmost importance to us. Even though social distancing remains optional, you will be able to enjoy an unparalleled abundance of space and the luxury of privacy in our grant yet intimate rooms, lounges, restaurants, spas, pools and concert venues, While our modern ventilation systems use state of the art HEPA filters. they continue to be supplied with fresh mountain air only.

Currently a certificate of a negative Covid-19 Test and/or vaccination is not required upon Check-In.

You may cancel your reservation free of charge in case these requirements may change after you have made the booking. 

In case of an infection, you may either shorten your stay with a cancelation fee or quarantine in your room and order room service for whatever you may need. You are fee to leave your room as soon as you can provide us with a negative test. 

Rooms

Housekeeping services in your room include ventilation as well as disinfection of free surfaces and will take place during your absence between 9am and 4pm only in order to minimize contact and protect your privacy. Fresh towels, however, will be delivered upton request at any time. In case you choose the Total Privacy Option, all services will take place in front of your door only.

Restaurants

We will continue to offer you two seatings for breakfast and dinner reservations to ensure maximum space and prviacy also in our restaurants-

Spas

Our grand yet intimate Spas and pools celebrate the luxury of space and privacy and will allow you to maintain social distancing even in one of our many pools, saunas and steambaths, as well as in the huge Oriental Hamam and several relaxation lounges. We kindly ask you to cover your lounge chairs with the white sheets available at the entrances to the spas and to dispose your used sheets and towels in one of the laundry baskets when leaving the Spa. In order to protect the climate of the only planet we have, we kindly ask you to minimize the use of towels.

Yoga

Participation in Yoga classes is only possible with your own yoga mat to ensure maximum safety. The spa shop offers a great selection of different mats. Since we keep windows in the Yoga Pavillon open during classes, we recommend that you bring the blanket along which is in your spa bag.

Testing

Official PCR Tests continue to be available with results delivered within one hour at the Medical Spa for €200/Test.

Please feel free to contact the Hospitality Team at hospitality@schloss-elmau.de for any questions and wishes you may have!

Very much looking forward to your visit!

YOUR HOSPITALITY TEAM